Tenant FAQs

No. Properties are rented on a first-come, first-served basis with a completed application and required fees. We recommend applying promptly to secure your preferred home.

Move-in costs vary. In most cases, the first month’s rent and a security deposit are due before move-in. Some properties may also require last month’s rent.

Applicants must be at least 18 years old or the legal age to enter a lease agreement in your jurisdiction.

Yes. Security deposits are refundable provided there is no excessive damage, unpaid rent, or lease violations. A statement will be provided clearly stating any deductions.

A cosigner may be required if an applicant does not meet income, credit, or rental history standards. Cosigners must meet financial qualifications and agree to be legally responsible for the lease.

Once you have viewed the property, you can apply online or in person. All applications must include the application fee, proof of income, valid ID, and any other required documents.

Rent can typically be paid online through your tenant portal, by automatic bank transfer, or via check/money order, depending on the options available for your property.

Check your lease first and contact us for approval. Some properties allow pets with an additional pet deposit or monthly pet rent, while others may have restrictions or breed limitations.

We will have all parties sign an occupancy transfer addendum. Additionally, the remaining tenant must meet the income to rent criteria (3:1) to qualify without a roommate.

We will typically contact you well in advance before your lease expires and are up for renewal. You can contact your property manager at any time to guide you through the process.

Routine maintenance is handled by our team. However, tenants are responsible for damage or repairs caused by misuse or negligence. Always submit maintenance requests through your tenant portal.